Frequently Asked Questions
Everything you need to know about your Gottex shopping experience.
How do I determine the correct size for my swimwear?
We recommend referring to our comprehensive Size Guide located on each product page. Our suits are designed with high-quality Italian fabrics that offer a firm fit; if you are between sizes, we generally suggest sizing up for maximum comfort.
What is your return policy for online orders?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags and hygiene liners intact. Please note that for health and safety reasons, we cannot accept returns on items where the hygiene seal has been removed.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your beachwear sooner for an upcoming trip.
How should I care for my Gottex swimsuit to ensure it lasts?
To maintain the vibrant colors and elasticity of your suit, always hand wash in cold water with mild detergent immediately after use. Avoid machine washing, tumble drying, or leaving the suit in direct sunlight for extended periods.
Do you ship internationally?
Yes, Gottex ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at the checkout stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.